Overview
Digital Bark Trading Solutions provides digital educational products, including online video courses and eBooks, delivered electronically through our website and learning platforms (courses.digitalbark.in and ebooks.digitalbark.in). Because our products are digital and access is granted instantly upon purchase, our refund policy differs from that of physical goods.
Digital Courses and eBooks
- Once a course or eBook has been accessed, downloaded, or streamed, it is generally not eligible for a refund, as the digital content cannot be “returned”.
- If you experience a technical issue that prevents you from accessing your purchased course or eBook, please contact us within 7 days of purchase at hello@digitalbark.in or via WhatsApp, and we will work to resolve the issue or offer a refund if the issue cannot be fixed.
- If you were charged in error or charged more than once for the same purchase, please contact us and we will issue a refund for the duplicate or incorrect charge.
How to Request a Refund
To request a refund under the conditions above, please email hello@digitalbark.in with your order details (name, email used at purchase, and order/payment reference). We aim to respond within 2-3 business days.
Refund Method
Approved refunds will be issued to the original payment method used at checkout, through our payment gateway, within a reasonable time after approval.
Contact Us
If you have questions about this Refund Policy, please contact us:
Digital Bark Trading Solutions
Madhurawada, Visakhapatnam
Email: hello@digitalbark.in